Online Operations Expert
So why does it feel harder than ever to run?
You've worked hard to get here. Clients trust you, your offer is working and the business is doing well. But somewhere along the way, the back end became a full time job in itself. Growth has started to slow. The to-do list never gets shorter and the hats you're wearing are getting heavier.
You didn't build your business to spend your days wrestling with tech, chasing systems that don't talk to each other or wondering why the customer experience doesn't quite match the quality of what you're actually delivering.
That’s where I come in.
I'm an online operations expert with eight years of experience running the back end of online businesses. I've spent six years working inside Kajabi - building it, automating it, optimising it and making it work harder for the businesses I support.
What I do is take your ideas and create the environment in the back end for them to work. The systems, the automations, the tech, the customer journey - all the moving parts that need to work in alignment so your business can grow sustainably without you holding everything together.
This is back end business support at an operational level. I'm here to think strategically about how your business runs and to do the work that makes it run better.
You run an established online business and growth has started to feel harder. You're really good at what you do but the truth is your business has probably outgrown its back end and managing it is taking more energy than it should. The systems that got you here aren't necessarily the ones that will get you to the next level. Chances are you've had help before and for whatever reason it hasn't worked out, leaving you more cautious about who you let into your business.
What you're looking for is someone who thinks beyond the task list, understands how all the moving parts of your business fit together and can step in to run the back end properly so you can get back to serving your clients and doing the work you love.
This is for you if you want someone who understands your business, keeps things running smoothly and helps you make better decisions as things evolve. I’m involved day to day, helping manage systems, processes and the practical operational work that keeps everything moving.
This might be setting up tools or systems, improving how clients are supported, creating SOPs or getting something ready to launch. We agree what needs doing, I take care of it and you get the result without it sitting on your to do list for months (and months).
Sometimes you need fresh eyes before you know what support you actually need. I review your tech stack, systems, automations, customer journey and how your tools are being used. You get a clear written report with practical recommendations and a call to walk through it together.
Now we're friends, I'd love to hang out with you in all of the places. Here's where you can find me...
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Megan has a unique gift for making tech and systems feel effortless which allows us to stay focussed on what we do best. If you're looking for someone who will treat your business like her own, Megan is the partner you want by your side.
Megan provided invaluable support in setting us up on HubSpot. She guided us through the process with clarity and professionalism, ensuring the system was tailored to our needs and delivered full training. We are already seeing real benefits from her expertise.
Megan has a beautiful heart. She helped me out when I was really struggling with my business. The information she shares comes with clear feedback with actionable goals and concise, clear steps to making changes that will lead to results.
If you'd like to jump on a call with a cuppa to chat business and see if we'd be a good fit for one another, book a free 30 minute clarity call today.